We state that Barnes Resources Pty Ltd is trading as Journie under the ABN 60 091 160 600.
1. Your privacy
Journie is committed to protecting your personal information in accordance with the Australian Privacy Principles (APPs) in the Privacy Act as well as other applicable legislation, such as the Spam Act, the Do Not Call Register Act, and health privacy legislation.
2. What we collect and how we collect it
The personal information we collect about you depends on the dealings you have with us. Personal Information includes information about an individual who is reasonably identifiable. For example, if you:
3. Why we collect personal information
The main purposes, for which we collect, hold, use and disclose personal information is:
We may also collect, hold, use and disclose personal information for other purposes explained at the time of collection or which are required or authorised by or under law, and for which you have provided consent.
Direct marketing and opting out
By providing your address, email address and telephone numbers to Journie, you consent to Journie contacting you for the purposes set out above. We may send this information in a variety of ways, including by mail, email, social media, SMS, MMS, telephone. You can opt out of being contacted by:
Email and mobile communication
If you provide us with an email address or phone number, you consent to electronic communication such as notices or reminders being sent to you via that address or number. You may prefer to provide to us with your personal email address or phone number rather than, for example, an email address accessible by your work colleagues.
4. Who we may share your personal information with
We may share your personal information with third parties where appropriate for the purposes set out above, including:
We may ask one of these third parties to contact you directly for a specific purpose, and provide us with information collected from you in the course of providing the relevant products or services.
5. Data quality and security
GeneralWe hold personal information in a number of ways, including in printed documents, electronic databases and email contact lists. Printed documents may be held at Journie’s head office, or archived in boxes and stored in secure offsite facilities. We take reasonable steps to:
You can help us keep your information up to date, by letting us know about changes to your details.
The steps we take to secure personal information include website protection measures, security restrictions on access to Journie's computer systems, controlled access to Journie 's premises, policies on document storage and security, While we endeavour to protect the personal information of users of our website, we cannot guarantee the security of information you disclose online: you disclose that information at your own risk. You can also help protect your personal information by keeping your account details confidential. If you become aware of any security breach, please let us know as soon as possible.
6. Complaints or Questions
Mail: Privacy Officer, Journie, PO Box 5657, Brendale, QLD 4500
Telephone 1300 307 149
All complaints received by the Privacy Officer will be dealt with fairly and in a timely manner considering all the circumstances of the complaint. In most cases, we expect that complaints will be investigated and a response provided within 30 days of receipt of the complaint. If the matter is more complex and our investigation may take longer, we will contact you and tell you when we expect to provide our response.
7. Changes to this Policy